Shipping Policy

All orders are processed within 1–3 business days (Monday to Friday).

We currently ship only within the United States.

Standard delivery takes 5–7 business days after processing (Monday to Friday).
Delivery times are estimates and may vary due to courier delays, weather conditions, or public holidays.

We offer free standard shipping on all orders.
There are no hidden charges at checkout.

You may cancel or modify your order within 24 hours of purchase.

Contact Support@Socratu.com promptly to request changes.

After 24 hours, orders may have already been processed/shipped, so modifications may not be possible.

Socratu is not responsible for lost packages due to incorrect addresses.

Once your order has shipped, you will receive an email with tracking details so you can follow your package until it arrives.

If you experience any issues with tracking, contact us at Support@Socratu.com

Check with neighbors or household members for possible misdelivery.
Verify your shipping address on the order confirmation.
Contact the carrier directly to confirm delivery status and request proof of non-delivery.
Send the proof of non-delivery to Support@Socratu.com so we can issue a refund promptly.

If you have any questions about shipping or your order, please reach out to us at:
Support@Socratu.com

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